Grievance Mechanism Support & Analytics

Data as of

–

Mills recorded

2,493

Global Mill Dataset

Corporate profiles

15,000

Corporate Profile Database

Connector points

20,000

Traceability Connector Database

Director summary · Non-Compliant Cases

2 high-priority Non-Compliant Cases

2 of 4 filtered cases carry a High priority Status_Internal flag.

Review high-priority cases first

15 repeat-offender groups

15 parent groups have 2 or more Non-Compliant Cases on record.

Prioritise engagement with repeat groups

25% closure rate

1 of 4 filtered Non-Compliant Cases carry a Closed status.

Monitor open case ageing

Powered bySupplier Risk Scoring ModelNDPE Liability Assessment Engine

Case register4 cases · 25% closed

Non-Compliant Case board

drag cards between columns to move a case · click to open supplier profile

Open1

GEN005272026-01-14

Land conflict with community

PT Kuala Tiga Sawit Mas

Sorong Selatan

source: buyer grievance dashboard

Under review0

no cases

Engagement1

GEN011732026-07-16

Labour rights, wage and overtime

Lubuk Damai Plantations Bhd

Ketapang

source: court record

Monitoring1

GEN005782026-01-01

Legality of permit

Muara Kelapa Plantations Sdn Bhd

Ketapang

source: buyer grievance dashboard

Closed1

GEN003742026-06-18

Legality of permit

Lubuk Damai Plantations Bhd

Ketapang

source: news