EUDR, US CBP Section 307 and Indonesia's permanent moratorium carry immediate enforcement teeth; EUCSDDD and UK Schedule 17 are the near-term additions to plan capacity for.
Prioritise DDS and legality-document evidence for in-force regimes first
EUDR DDS filing is the leading ticket category — a proxy for where supply-base teams are struggling most with compliance mechanics.
Route the top ticket category into a scheduled enablement session
Customs authorities in Rotterdam and Hamburg will begin plot-level geolocation spot-checks on palm oil consignments, with non-conforming DDS filings held pending verification.
So what — implication for the supply base: Every consignment placed on the EU market needs a plot-level geolocation and a DCF (Deforestation & Conversion-Free) statement referenced to the 31 Dec 2020 cut-off. Non-conforming DDS filings are held at customs pending verification.
| Ticket | Subject | Category | Opened | Response | Status |
|---|---|---|---|---|---|
| HD-4442 | Conflicting beneficial-owner disclosure between two filings | UBO / ownership resolution | 2026-08-11 | 24.1h | medium |
| HD-4400 | Export permissions needed for board-level report | Platform access | 2026-08-10 | 14.2h | high |
| HD-4435 | Smallholder legality coverage below target for cluster onboarding | Legality documents | 2026-08-05 | 4h | high |
| HD-4456 | STDB / land-legality certificate expired for outgrower cluster | Legality documents | 2026-07-31 | 30.3h | high |
| HD-4414 | DDS rejected — plot polygon outside concession boundary | EUDR DDS filing | 2026-07-30 | 7.2h | medium |
| HD-4407 | Cross-holding not reflected in ownership graph | UBO / ownership resolution | 2026-07-29 | 2.3h | medium |
| HD-4463 | New analyst seat request for procurement team | Platform access | 2026-07-28 | 10.7h | medium |
| HD-4421 | SSO login failure after credential rotation | Platform access | 2026-07-25 | 29.7h | low |
| HD-4428 | ISPO renewal window closing for mandatory smallholder scope | Certification (ISPO/MSPO/RSPO) | 2026-07-24 | 25.8h | medium |
| HD-4449 | Missing HGU document for concession block | Legality documents | 2026-07-23 | 14.9h | high |