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Inovasi DigitalEQ Data Terminal

Grievance Tracker

Every case with its source and its status trail.

Data as of
–
Open grievances
53
of 72 buyer grievance records
Open social conflicts
36
of 48 conflict records
Record sources
3
news, court record, buyer dashboard
Product · backedAnalyst-delivered4 datasets · 89 attributes · as of 2026-08-01All products
Analyst-delivered

Cases are triaged and tracked by the analyst desk and reported with a source and a status trail on every case.

What you receive
  • Managed grievance mechanism with case log
  • Analytics dashboard and quarterly readout
What it is built on
grie · 18 attrsoc · 24 attrpoll · 20 attrcoreds · 27 attr

The screen for this is in build.

Preview of the screen in build

Grievances by status

Reported status of each buyer grievance

Conflicts by issue category

Social and environmental conflict records

Case record source

Every case carries its source; nothing is inferred

news
46
buyer grievance dashboard
37
court record
37

Most recent cases

Click a row for the full case record

Case IDGroupDistrictIssueReceivedStatus
GEN01173Cahaya Borneo GroupKetapangLabour rights, wage and overtime2026-07-16Engagement
GEN00374Cahaya Borneo GroupKetapangLegality of permit2026-06-18Closed
GEN00527Harum Nusa GroupSorong SelatanLand conflict with community2026-01-14Open
GEN00578Harum Nusa GroupKetapangLegality of permit2026-01-01Monitoring
GEN00935Nusantara Agri GroupKluangEnvironmental pollution (POME)2025-12-22Open
GEN00340Teluk Emas GroupRokan HuluLegality of permit2025-11-21Open
GEN00153Nusantara Agri GroupKluangLabour rights, freedom of association2025-11-02Under review
GEN00765Puri Agro GroupKluangLabour rights, wage and overtime2025-10-17Monitoring
GEN00799Puri Agro GroupMiriDeforestation after NDPE cut-off2025-10-10Monitoring
GEN00714Sinar Rimba GroupPelalawanDeforestation after NDPE cut-off2025-09-22Closed
GEN00187Karya Palma GroupLabuhanbatuPeat development2025-09-21Closed
GEN00272Rimba Makmur GroupMiriLabour rights, freedom of association2025-08-14Monitoring
GEN00782Puri Agro GroupMiriPeat development2025-08-06Monitoring
GEN00969Karya Palma GroupPelalawanDeforestation after NDPE cut-off2025-07-16Open
GEN00289Teluk Emas GroupPelalawanDeforestation after NDPE cut-off2025-05-25Closed
GEN00204Karya Palma GroupKotawaringin TimurPeat development2025-05-12Under review

Sub-products

M3 · 01Grievance mechanism supportCase intake, engagement and closure.Deliverable · Managed grievance mechanism with case log
grie
M3 · 02Grievance analytics and dashboardNon-Compliant Cases with source and status.Deliverable · Analytics dashboard and quarterly readout
griesoc
Pollution and POMEPollution cases with evidence priority.
poll
Audit NCRin-page viewRSPO non-conformities from CORE.
coreds
What powers this
grie · 18 attrsoc · 24 attrpoll · 20 attrcoreds · 27 attrEQ/ID canonical registry · 89 attr
EQ Data Terminal · Grievance Tracker · Cut-off EUDR 31 Dec 2020 · Data as of –
Fire and burn-scar watch